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  6. <title>常见问题解答 - 极速支付</title>
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  74. <div class="article-container">
  75. <div class="article-header">
  76. <h1 class="article-title">常见问题解答</h1>
  77. <div class="article-meta">
  78. <span>发布时间:2024-04-22</span>
  79. <span style="margin: 0 10px;">|</span>
  80. <span>作者:极速支付团队</span>
  81. </div>
  82. </div>
  83. <div class="article-content">
  84. <h2>一、账户相关问题</h2>
  85. <div class="faq-item">
  86. <div class="faq-question">Q: 如何注册商户账号?</div>
  87. <div class="faq-answer">A: 访问官网注册页面,填写相关信息并提交审核,审核通过后即可使用。</div>
  88. </div>
  89. <div class="faq-item">
  90. <div class="faq-question">Q: 忘记密码怎么办?</div>
  91. <div class="faq-answer">A: 可以通过注册邮箱或手机号找回密码,或联系客服协助处理。</div>
  92. </div>
  93. <h2>二、支付相关问题</h2>
  94. <div class="faq-item">
  95. <div class="faq-question">Q: 支付失败如何处理?</div>
  96. <div class="faq-answer">A: 请检查网络连接、账户余额、支付限额等因素,如问题持续请联系客服。</div>
  97. </div>
  98. <div class="faq-item">
  99. <div class="faq-question">Q: 支付成功后未到账怎么办?</div>
  100. <div class="faq-answer">A: 请提供订单号联系客服查询,我们会及时处理并反馈结果。</div>
  101. </div>
  102. <h2>三、结算相关问题</h2>
  103. <div class="faq-item">
  104. <div class="faq-question">Q: 结算周期是多久?</div>
  105. <div class="faq-answer">A: 支持D0实时结算,具体到账时间以银行处理时间为准。</div>
  106. </div>
  107. <div class="faq-item">
  108. <div class="faq-question">Q: 如何修改结算账户?</div>
  109. <div class="faq-answer">A: 登录商户后台,在账户设置中修改结算账户信息,需要重新审核。</div>
  110. </div>
  111. <h2>四、其他问题</h2>
  112. <div class="faq-item">
  113. <div class="faq-question">Q: 如何联系客服?</div>
  114. <div class="faq-answer">A: 可以通过官网在线客服、邮件或电话联系我们的客服团队。</div>
  115. </div>
  116. <div class="faq-item">
  117. <div class="faq-question">Q: 遇到紧急问题如何处理?</div>
  118. <div class="faq-answer">A: 请立即联系我们的24小时客服热线,我们会优先处理紧急问题。</div>
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